Assistant Executive Director Job Listing at Provincial Senior Living in Redlands, CA (Job ID 997751)

Description

About Us:

Provincial Senior Living manages Independent lifestyle-focused senior living communities and is proudly part of the Discovery Senior Living family of companies. Built on our “Pillars of Excellence,” we employ thousands of dedicated Team Members and are committed to providing a positive, inclusive, and engaging work environment. Our culture recognizes the value of every Team Member in delivering exceptional experiences to our residents.

Position Summary:

The Assistant Executive Director (AED) plays a critical role in supporting the Executive Director (ED) with the overall leadership, management, and success of the community. This role ensures high-quality resident care, compliance with regulatory standards, efficient operations, financial performance, and strong team engagement. The AED acts as a key operational and leadership partner to the ED and may assume leadership responsibilities in their absence.

Key Responsibilities:

• Leadership & Operations:

  • Assist the ED in leading all departments and team members to ensure smooth and efficient operations.

  • Oversee daily operations, team performance, and departmental coordination.

  • Serve as a role model and mentor to department leaders, fostering a culture of accountability, collaboration, and excellence.

• Resident Engagement & Quality Assurance:

  • Ensure exceptional resident satisfaction and engagement.

  • Participate in resolving resident issues and concerns promptly and effectively.

  • Maintain compliance with all local, state, and federal regulations, including quality and safety standards.

• Financial Management:

  • Support financial planning, review, and monitoring to ensure community meets budget and business targets.

  • Assist in managing operating expenses and optimizing resources.

  • Partner with the ED to identify opportunities to improve financial performance.

• Sales & Occupancy Support:

  • Partner with the Sales Team to achieve and maintain community occupancy goals.

  • Assist in marketing and community outreach initiatives.

• Team Development & HR Oversight:

  • Assist in hiring, coaching, performance management, and discipline of staff.

  • Support a positive work environment and employee engagement initiatives.

  • Promote professional growth and development opportunities for team members.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred.

• Prior leadership experience, ideally within the senior living or healthcare industry.

• Proven management experience, including hiring, coaching, performance management, and supervising teams.

• Previous sales experience preferred.

• Demonstrated success in managing budgets, expenses, and operational performance.

• Administrator License or certification may be required based on state regulations.

• Strong communication, interpersonal, and organizational skills.

• Ability to problem-solve, think strategically, and act with initiative.

Key Competencies & Leadership Attributes:

• Resident-focused mindset with a commitment to quality care and exceptional service.

• Strong analytical and problem-solving skills.

• Ability to inspire, mentor, and lead teams effectively.

• Adaptable and resilient in a dynamic work environment.

• Collaborative, transparent, and consistent in decision-making and communication.

Benefits:

• Competitive salary and rewarding career opportunities.

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance.

• Paid time off and paid holidays.

• 401(k) plan with company match.

• Employee Assistance Program and accident insurance policies.

• Opportunities for professional growth and advancement within Discovery Senior Living.

Why Join Us:

At Provincial Senior Living, you'll be part of a supportive and innovative community where your contributions are valued, and your career growth is prioritized. Join us to make a meaningful impact in the lives of our residents and team members alike.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V