Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Associate Manager, People Analytics
Why We Have This Role
The mission of the People Analytics team is to help Qualtrics leaders and people team members use people data to make good decisions about and for employees. We believe that people analytics can help make Qualtrics faster, smarter, and an even better place to work. The Associate Manager of People Analytics is responsible for bringing this mission to life.
How You'll Find Success
- People Analytics is the most trusted and reliable source of strategic intelligence on Qualtrics' workforce. This will be accomplished through insights that are so:
- relevant that leaders can't not share it
- precise that other analysts rely on it
- crisp that the business uses it as proof for customer stories
- easy that people would be silly not to use it
- clever that it has lasting positive impact
- fast that it surprises and delights our customers and leaves us sufficient time to iterate
- Fostering a culture of high performance and excellence in everything you do to deliver exception results.
- Create bandwidth with automation and self service through reporting/visualization tools that democratize data.
How You'll Grow
- Expand Your Expertise: Develop a deep understanding of advanced analytical techniques and methodologies within the realm of people analytics, including machine learning and predictive modeling. You will have opportunities to engage with the latest trends and technologies in human capital analytics, enabling you to become a thought leader in the field.
- Enhance Leadership Skills: Cultivate your leadership style by managing a diverse team, guiding them through complex projects, and fostering a collaborative atmosphere. You'll gain experience in mentoring and coaching team members to achieve their professional goals while also encouraging a culture of continuous improvement.
- Drive Organizational Change: Play a pivotal role in driving data-driven decision-making across the organization. By implementing initiatives that leverage people analytics, you will help to create a proactive approach to talent management, diversity and inclusion, and employee engagement, contributing to transformative changes within the business.
- Network and Collaborate: Build a strong network across various departments to enhance cross-functional collaboration.
- Stay Current: Keep abreast of the latest developments in people analytics and HR trends through continuous education and research.
Things You'll Do
- Lead Analytical Projects: Oversee complex analysis projects, translating data into actionable insights that address strategic business challenges while promoting a comprehensive understanding of workforce dynamics.
- Enhance Reporting Processes: Design and maintain automated dashboards and reports using tools like Tableau, ensuring that data is easily accessible and understandable for all stakeholders across the organization.
- Collaborate with Stakeholders: Partner with HR and business leaders to identify key metrics and KPIs relevant to their teams, and provide data-driven recommendations to enhance talent strategies and workforce planning.
- Facilitate Training Sessions: Conduct workshops and training sessions on data literacy and analytics for non-technical team members, empowering them to utilize people data effectively in their decision-making processes.
- Champion Data-Informed Initiatives: Advocate for the strategic use of data within the organization, presenting findings and insights to senior leaders to influence decision-making and promote a data-centric culture.
- Monitor Trends and Developments: Analyze external benchmarks and emerging trends in people analytics to continuously refine the strategies and tools used within the organization.
- Support Diversity & Inclusion Efforts: Leverage analytics to track and report on diversity and inclusion initiatives, providing insights that help drive equitable practices and employee engagement across the organization.
What We're Looking For On Your Resume
- 7+ years of professional experience in analytics, finance, statistics, consulting, or other related fields
- Outstanding people leadership skills - ability to craft and align a team to a vision and strategy that drives company results while having fun and caring for your employees
- The candidate must have extensive experience with using data wrangling, presenting to senior leaders, and ideally, has prior experience working with all areas of people analytics data, such as Diversity & Inclusion, Talent, Compensation, and Recruiting
- Outstanding data analysis and quantitative skills, including attention to detail and ability to manage various data points to achieve a common goal (people knowledge, internal data, external tools)
- Advanced ability to advise partners and translate business problems into research to inform decisions
- Proven ability to effectively communicate analytics insights to non-technical audiences, including senior executive leadership
- Demonstrated track record for planning, completing, and auditing work; able to see and apply results strategically and systematically, breaking down problems or processes into their parts and developing several alternative solutions
- Ability to maintain the confidentiality of critical information, issues, and events
- Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management
- Expertise in using Tableau to present insights through visual analysis
- Ability to work efficiently in a fast-paced, highly ambiguous environment, balancing multiple priorities
- Proven experience with Data Analysis, Business Analysis, and visualization tools like Tableau
What You Should Know About This Team
- We pride ourselves on teamwork, innovating together with a shared purpose to enhance employee experiences.
- Our environment encourages creativity and open dialogue, where every team member's insights and ideas are valued.
- The team is committed to personal and professional growth, offering opportunities for learning and development.
- Working with us means joining a culture that values inclusiveness and diversity, recognizing the importance of every perspective.
- We work collaboratively to make a meaningful impact on our organization and the lives of our employees.
Our Team's Favorite Perks and Benefits
- Hybrid work environment to enhance work-life balance.
- Comprehensive health and wellness initiatives, including mental health support and fitness reimbursement.
- A generous professional development budget that supports your growth through trainings and conferences.
- Regular team-building events and activities that promote connection and collaboration.
- Competitive salary and equity packages that affirm our commitment to employee well-being and success.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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