Manager, Payroll Job Listing at ResultsCX in Bengaluru, KA (Job ID P1-6071667-1)

Description

Description

Manager, Payroll

Full Location: Bengaluru - IN

The Manager, Payroll leads day-to-day payroll department operations and is responsible for employee payroll processing in accordance with company guidelines and policies.

We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!

In this role you will:

• Manages and reviews payroll system vendor, contractor and supplier contracts and entered by the company in relation to payroll services.
• Plans and controls the operational flow of the department in coordination with other departments to meet payroll deadlines and to continuously improve efficiency and minimize cost as follows:
• Manages and maintains the operational efficiency, upkeep, safety, and security of all physical assets related to payroll including processing facilities, systems, and human resources.
• Approves other transactions processed by the department as required at such level including disbursement voucher processing, bank crediting, and reporting requirements submission
• Safekeeping of all payroll files and documents and adherence to confidentiality
• Preparation and review of the completeness and accuracy of all government contributions and timely payments and reporting requirements. Ensuring full reconciliation & submission of accurate payroll reports to HMRC and Pension Regulators.
• Assists in the preparation of department plans, annual budget, and monthly analysis of performances, including justification of variances.
• Ensures payroll systems are set-up and updated to reflect our current employee base, including wages, benefits, sick and vacation time in line with contract terms and conditions
• Manages regular preparation of relevant management reports, including weekly, monthly, quarterly, and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)
• Manage the delivery of year-end processes in accordance with all relevant legislative deadlines.
• Review and implement process improvements, documentation of processes and alignment of functions of personnel to focus on efficiency, accuracy, and timely payment of payroll to employees.
• Hiring and training of new payroll team members
• Regular review of the performances of direct reports, coach, disciplinary actions based on the Code of Conduct.

We are looking for someone who has:

• Bachelor's/College Degree in Human Resources, Business Administration, Finance and Accounting or equivalent
• 4+ years' experience in Human Resources or Accounting
• 3+ years' experience in Payroll management
• 2+ years' experience in payroll processing
• The ability to manage sensitive and confidential materials
• Proficient and effective English verbal and written communication skills
• The ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds
• Strong understanding of UK & Scotland payroll processes, tax regulations, statutory deductions, including income tax, National Insurance contributions, and pension contributions.
• Proficiency with Microsoft Office and other payroll Knowledge of IRIS Earnie IQ or My Digital Accounts (MDA) is a plus!
• Excellent oral and written English communication skills
• Knowledgeable on Country/Region Labor Standards and compensation
• Year-end tax reporting/reconciliation knowledge (required)
• Hands on experience leading a payroll team (required)
• Excellent oral and written communication skills

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.