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Director, Training (Account Operations Training Director)
ResultsCX - Pasig, NCR, Philippines
Description Director, Training The Director of Training partners with Account Operations & Site Operations to develop, document, and execute on short-term and long-term delivery plans for training resources to ensure required training is executed against the timeline, meeting the competency guidelines and expectations of Results and our partners. In this r...
Sr. Process Excellence Manager
ResultsCX - Bengaluru, KA, India
Description Process Sr. Manager The Process Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. The Process Sr. Manager will organize and facilitate project-based endeavors, which may include identify...
VP, Client Solutions
ResultsCX - United States of America
Description VP, Client Solutions Our Vice President, Client Solutions develops and maintains successful and scalable relationships with C-level leaders that are with our existing client partners. You will be accountable for creating strategies to achieve pipeline and revenue objectives with innovative and evolving business solutions. You will manage each opportu...
Trainer - Seasonal - Onsite - Licensed
ResultsCX - Jacksonville, NC
Description Onsite position in Jacksonville NC or Onsite in Knoxville TN Must have a current Health Insurance License As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial ...
Front Desk Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Accounts Payable Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify...
WFM Analyst- IEX Administrator
ResultsCX - Remote, Remote, India
Description WFM Analyst Workforce Management (WFM) IEX Systems Administrator is responsible for maintaining our WFM back end/front end systems and tools, standing up, and managing the IEX WFM process across multiple teams. The scope also includes providing SME expertise on the tool as needed. This role requires excellent troubleshooting and problem-solving skill...
Site IT Administrator
ResultsCX - Lipa, Calabarzon, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description HR Specialist The HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resources and tool...
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Site IT Administrator
ResultsCX - Lipa, Calabarzon, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: