Housing Case Manager II Job Listing at River Valley Counseling Center in Chicopee, MA (Job ID 8073)

Description

RVCC is looking to hire a Housing Case Manager II! River Valley Counseling Center, Inc#s Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch.# We do that by being good stewards of our resources and providing efficient and cost-effective care for all. # Overview of Job Responsibilities: To competently provide housing information and referral services for individuals that are chronically homeless, have substance-use disorders# To provide support services to assist program participants concerning locating and accessing safe, affordable housing To arrange for appropriate support services to assist program participants in maintaining independent living, such as budgeting, accessing parenting skills training, or other skills guidance, etc., suitable to the clients# individual situation To provide outreach services to assist program participants in using and accessing needed community housing services, including arranging or providing transportation To provide or ensure that English/Spanish written and/or verbal interpretation for Spanish-speaking clients of all ages and their families/significant others is provided when necessary To maintain an updated caseload spreadsheet to ensure that annual assessment, annual inspections and any other task with a deadline is done within the appropriate time frame To assist with tenancy related conflicts and mediation or eviction hearings and work with legal expertise as necessary To advocate for and provide support to individuals and families who use program service Job Requirements: Education Level -#Bachelor#s Degree required or 3 years of experience required Years of Experience -#3 years# experience working with clients experiencing substance-use#disorder or underserved populations, including housing searches, negotiations, and related support activities required Skills/Abilities - Excellent communication and interpersonal skills; negotiating skills; good memory for names and locations; knowledge of the local geographic area; recordkeeping skills; organizational skills; attention to detail; ability to accurately follow oral and/or written instructions; ability to work independently; computer and clerical skills; good customer relations skills; ability to handle multiple tasks; ability to relate well to people of all ages and their family members; knowledge of learning principles applicable to different ages and culturally diverse backgrounds; knowledge of available community housing, transportation, and educational resources available individuals and families and underserved populations; ability to deal calmly with any special or emergency situation that may develop with a client. Bilingual (English/Spanish) required.# Licensing - none. # Benefits:# Generous time off benefits for eligible positions Eligible for State # Federal Loan Forgiveness Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Free access to VHS Fitness # Relaxation center Mileage reimbursement# 403b match CEU reimbursement up to $1,000 per year Tuition reimbursement up to $7,000 per year