CPM Engineer Job Listing at SAIC in Springfield, VA (Job ID 2612023)

Description

Description

Roles and Responsibilities: 

• Support Centralized Patch Management (CPM) customers located overseas and domestically in software and patch deployments, security compliance activities, and system reporting. 
• Provide Tier II/III Support to include in-depth analysis and troubleshooting of issues escalated by Foreign Post site administrators. [Duties include remediation of patch and package installation failures, installing or removing patches, and proactively maintaining and monitoring system compliance.]
•  Perform O&M activities related to the management of enterprise tools to include maintenance actions, engineering changes, upgrades, and remediation of potential security vulnerabilities. [Duties include using SCCM to gather and review inventory of systems located at each site, review SCCM status messages on Distribution Point updates, review advertisement statuses, client patch package installation successes and failures and alter/create/delete SCCM advertisements within the CPM scope.]
• Support SLM Projects to include design, development, testing, and deployment of new or enhanced capabilities. 
• Support A&A efforts and the development of systems administration processes for 24/7 Operations personnel. 
• Support Configuration and Change Management processes to obtain approval and document system modifications and software/patch deployments. 

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; May accept additional experience in lieu of degree.

• Must be able to multi-task in a dynamic, fast-paced, environment, have good communication skills, work well in a team environment, have good interpersonal skills, be a quick learner, and have a positive, can-do attitude. 
• Must be able to support the generation of documented processes and procedures for use by operations personnel. 
• Demonstrate excellent customer service skills. 
• Familiarity with Hardware/Software Change and Configuration Management Processes 
• Experience supporting systems and/or tools. 
• Must have strong communication skills with both Technical and Non-Technical personnel. 

Required Clearance:

• US Citizenship.
• Active Top  Secret clearance