Description
Description
SAIC is seeking a Data Fusion Center Technician to support the MARFORPAC Data Fusion Center (DFC) in real-world operations, crisis response, training, and exercise events. The ideal candidate will provide hands-on technical support for Command and Control (C2) systems and Common Operating Picture (COP) capabilities that enable operational awareness and informed decision-making. This position is critical to ensuring system availability, data integrity, and continuous mission support in dynamic operational environments.
Key Responsibilities
- Operate and support Command and Control systems, including but not limited to: Global Command and Control System-Joint (GCCS-J), Joint Range Extension Applications Protocol (JREAP), Agile Client
- Continuously monitor the status and performance of: COP servers, COP Sync Tools (CST) connections, Link Monitoring and Management Tool (LMMT) connections, VMware environment sustainability, Daily COP and JREAP operations
- Perform continuous COP database management, including validation, maintenance, and troubleshooting
- Monitor real-time data streams and identify system, connectivity, or synchronization issues
- Assist with incident analysis, operational reporting, and documentation of system performance or outages
- Update and maintain Data Fusion Center documents using groupware applications and the Microsoft Office suite
- Coordinate with military, joint, and other mission personnel to support operational data sharing and situational awareness
- Provide watch floor support during routine operations, exercises, and crisis events
- Document issues, resolutions, and turnover notes to support continuity across watch rotations
Qualifications
- Active Secret clearance with the ability to obtain TS/SCI
- Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience
- 8 years of relevant experience supporting a U.S. military branch (Navy, Army, Marine Corps, Air Force, or Coast Guard) in Command and Control systems support
- Experience supporting mission-critical systems in an operational or military environment
- Ability to work shift schedules in an 8-hour watch rotation
- Ability to travel CONUS and OCONUS
- Strong troubleshooting, organizational, and documentation skills
Preferred Qualifications
- Experience in intelligence, operations, fusion center, or criminal justice-related environments
- Familiarity with COP management, database support, tactical data systems, or surveillance-related technologies
- Experience with specialized C2, analytical, or operational software platforms
- Demonstrated proficiency in written and spoken English
- Strong communication and teamwork skills, especially in high-tempo operational settings
What Success Looks Like
In this role, success means maintaining reliable C2 and COP capabilities, quickly identifying and resolving technical issues, supporting accurate real-time operational awareness, and ensuring mission stakeholders have the systems and information they need to make timely decisions.
Example Day-to-Day Activities
- Monitor COP servers and data connections during a watch shift and resolve synchronization issues before they affect operations
- Validate daily COP and JREAP management processes to ensure data accuracy and availability
- Support exercise or crisis-response events by maintaining GCCS-J and Agile Client availability
- Document system incidents, update operational logs, and brief follow-on personnel during watch turnover
- Maintain DFC reference materials, SOPs, and reports using Microsoft Office and collaboration tools
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