Description
Description
Job Title: IT Systems and Data Analyst
Job Summary:
SAIC is seeking an experienced IT Systems and Data Analyst for the Network Information Technology Enterprise Services (NITES) contract. The ideal candidate will have a strong background in data analysis, data visualization, and the ability to clearly present findings that drive operational efficiency and mission success. As a Data Analyst on the System Administrator team, you will bridge the gap between raw data and meaningful insights. You will work closely with cross-functional teams, including system administrators, engineers, and program managers, to ensure that data is leveraged effectively to meet project objectives and Government requirements.
Key Responsibilities:
- Extract, transform, and load (ETL) data from various Digital Experience Monitoring (DEM) tools including SolarWinds, Liquidware Stratusphere UX, NetTerrain, Nutanix AHV, Omnissa Horizon, and Excel documents.
- Experience in Windows OS Desktop, VDI, Microsoft Server, Server Query Language (SQL) to include SQL Server Reporting Services (SSRS).
- Additional vendor professional services support will be provided on a limited basis to support operational and engineering efforts.
- Design and build executive level insightful and digestible dashboards and reports using Business Intelligence (BI) data visualization tools.
- Analyze data to identify trends, anomalies, and areas for improvement in system performance, security, and user experience.
- Working closely with system administrators and technical leads to understanding the operational needs of the NITES contract. Translate technical system data into understandable products for use in briefings and decision-making processes.
- Develop scripts, queries, and workflows to automate data collection, transformation, and aggregation tasks.
Qualifications
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and two (2) years or more experience; Masters and 0 years related experience
Required Qualifications:
- Active Security+ certification (DoD 8570/8140 compliant)
- 3–6 years' experience supporting enterprise IT environments
- Experience working with enterprise monitoring platforms such as SolarWinds or equivalent monitoring tools
- Experience building dashboards using Power BI or similar visualization tools
- Experience using SQL or similar query languages to analyze data
- Familiarity with Windows Server environments and enterprise virtualization platforms
- Understanding of network fundamentals including TCP/IP, DNS, and network monitoring
Education:
- Bachelor's degree in computer science, Information Technology, Data Analytics, or related technical discipline.
OR
- High School Diploma plus 7 years of relevant experience.
Clearance Requirements:
- Secret is required.
- Top Secret/SCI is preferred.
Technical Skills:
- Experience supporting DoD enterprise IT environments.
- Experience with Stratusphere UX, Ivanti Service Manager, or Ivanti Xtraction
- Experience building operational dashboards supporting IT service management processes
- Experience automating reporting tasks using PowerShell or scripting languages
- Experience analyzing infrastructure performance and capacity trends
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to translate complex data into clear and concise reports and presentations.
- Detail-oriented with strong organizational and documentation skills.
Certifications (optional but preferred):
- VMware Certified Professional (VCP) or Nutanix Certified Professional (NCP)
- Data analytics certifications such as CompTIA Data+, Certified Analytics Professional (CAP), or certifications in Power BI or Tableau.
Work Location:
- Onsite with limited work from home capabilities.
- Up to 10% of travel.
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