Description
Description
Job Summary : We are seeking a Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Microsoft 365 collaboration and Power Platform solutions at enterprise scale. This role supports production SharePoint Online, Microsoft Teams, OneDrive, and Power Platform environments and participates in collaboration platform modernization and migration initiatives, including on-premises SharePoint to Microsoft 365 and tenant-to-tenant migrations.
This position prioritizes real-world, operational experience over certifications. While Microsoft certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Microsoft 365 collaboration and Power Platform workloads in production environments carries significantly more weight.
Experience supporting the design, governance, and day-to-day operations of SharePoint, Microsoft Teams, and the Power Platform is a core part of this role, directly supporting the Department's collaboration and Power Platform management task area.
Responsibilities:
Microsoft 365 Collaboration Administration & Operations
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Administer and support SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Groups
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Manage site collections, Teams, channels, permissions, and sharing using least-privilege principles
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Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies
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Monitor platform health, service health, and adoption using the Microsoft 365 admin centers and usage reporting
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Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA
Support environments across development, test, and production tenants
Power Platform Development & Automation
- Design, build, and maintain business solutions using the Microsoft Power Platform:
- Power Apps (canvas and model-driven apps)
- Dataverse and SharePoint lists as data sources
- Automate business processes and workflows using:
- Power Automate (cloud flows)
- Power Automate (desktop flows / RPA)
- Approvals and event-driven workflows
- Business process and forms automation (Power Apps / SharePoint forms)
- Build Power BI dashboards and reports for operational and SLA reporting
- Reduce manual effort through standardized, reusable components and automation
Collaboration Platform Migration & Modernization
- Support collaboration platform migration initiatives, including:
- On-premises SharePoint (2010/2013/2016) to SharePoint Online
- Tenant-to-tenant Microsoft 365 migrations
- Assist with:
- Migration planning and execution
- Content, site, and dependency analysis
- Document library, list, and workflow migrations
- Support cutovers, post-migration validation, and stabilization
Help modernize legacy SharePoint customizations into modern SharePoint, Teams, and Power Platform solutions
Governance, Integration & Identity
- Integrate Microsoft 365 collaboration services with enterprise systems such as:
- Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)
- Line-of-business and SaaS applications
- Third-party migration and governance tooling (e.g., ShareGate, Metalogix, AvePoint)
- Support integrations using Microsoft Graph, REST APIs, and connectors
- Collaborate with security, networking, and application teams
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Define and enforce collaboration governance, naming, and lifecycle standards
Application & End-User Support
- Support solutions deployed on:
- SharePoint Online
- Microsoft Teams
- Power Platform (Power Apps / Power Automate)
- OneDrive for Business
- Assist business teams and developers with:
- Site and environment provisioning
- Deployment and release of apps and flows
- Performance, reliability, and adoption tuning
- Review solution designs for scalability, security, compliance, and supportability
Reporting & Analytics (Strong Plus)
- Support reporting and analytics capabilities such as:
- Power BI dashboards and reports
- Microsoft 365 usage and adoption reporting
- SharePoint and Teams analytics
- Dataverse / SharePoint list data sources
- Assist with dashboards, KPIs, and SLA / problem-management reporting
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Understand collaboration data governance, access controls, and performance tuning
Qualifications
Required skills and qualifications:
Active public trust and/or DOT onboarded is a strong plus
Bachelor's and 14+ years of experience; Master's and 12+ years of experience; PhD and 9+ years of experience
- 8+ years of hands-on experience designing and supporting SharePoint and other collaboration platforms in production environments
- Proven experience administering and supporting Microsoft 365 collaboration services, including:
- SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups
- Governance, permissions, and lifecycle management
- Hands-on experience with the Power Platform (Power Apps, Power Automate, Power BI)
- Experience supporting migrations (on-prem SharePoint → SharePoint Online and/or tenant-to-tenant)
- Proficiency with PowerShell for SharePoint Online / Microsoft 365 administration
- Experience with problem management, quality assurance, and SLA analysis
- Strong troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams
- Basic working experience with Google Workspace (GWS) collaboration tools (e.g., Gmail, Drive, Docs, Meet)
Preferred / Nice-to-Have Qualifications
- Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management)
- Experience with workflow/forms automation using Power Automate at enterprise scale
- Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint
- Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO)
- Familiarity with Microsoft 365 security, compliance, and information-governance best practices
- Microsoft certifications (e.g., MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional
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