Description
Description
SAIC is seeking a senior M365 Project Lead who will lead continual operations and complex improvements of our M365 tenant, including ensuring the effective use of M365 for our customers, and helping the organization follow best practices for M365 and Azure. The lead will act as the subject matter expert with comprehensive knowledge of O365, Microsoft 365, and the applications and services available across the Microsoft cloud platform.
The M365 project lead will work with Enterprise Architecture to understand current configurations, policies, and technical components, evaluate strategic approach for deploying services and provide input into M365 service roadmap development. The lead should have knowledge of performing day-to-day activities in our M365 environment including operations of a hybrid environment, co-management, directory-sync, and reviewing various alerts and messages concerning changes in the platform and how they will impact the client's operations.
Major Duties and Responsibilities:
- As an M365 Technical Lead, you will be involved in providing guidance, direction, knowledge and oversight of product configuration, and delivery of services across the M365
- You will be involved in all aspects of M365 product technicalities including analysing features/functions, understanding integration points, innovating, and working with Architectural and Engineering groups, Security and Compliance, Vendor and Stakeholder Management, Marketing and Adoption
- Liaising with key stakeholder groups such as local business demand, Business Relationship Management, Information Security, project managers responsible for delivery of M365 related services, as well as peers who manage and maintain existing Office 365 products and services.
- Microsoft Office 365 technical subject matter expert to include expert level understanding of Azure, Azure AD, SharePoint Online, Teams, Power BI and other components of the Office and Microsoft 365 services for GCC tenants.
- Provides expertise on integration of M365 with various applications such as EntraID etc.
- Supports provisioning of devices into O365/Intune
- Maintains a comprehensive technical understanding of all aspects of Office 365
- Maintains awareness of O365 roadmap and releases. Review service features and provide recommendations for adding or removing features based on an understanding of customer's environment, requirements and technology roadmaps; present how the different components fit together and affect each other
- Support Active Directory Federation Services (AFDS), M365 Cloud Connectors, Azure, and integration with Microsoft applications and 3rd Party applications
- Provide guidance and oversight on report creation and distribution of monthly, weekly and ad-hoc reports on delivery and performance of M365 services
- Review Azure updates for announcements about product updates; evaluate, make recommendations, and implement updates using Content Delivery Network (CDN) in Azure
- Provide recommendations for content retention, boundary control, and access rights in the client's tenants
- Provide guidance and oversight on report creation and distribution of monthly, weekly and ad-hoc reports on delivery and performance of M365 services
- Plan and evaluate tenant license administration to run services; define the deployment process for licenses and administer licenses in the cloud tenants
- Develop auditing processes for tenant changes and licenses including adding and managing OCC Domains, users, and groups
- Define processes for managing, tracking, and auditing changes in administrative roles
- Provide guidance and support for updating password expiration policies, creating and managing cloud-based policies, and creating and managing service requests
- Work with the service delivery manager to interface with external government agencies in support of projects to further interagency collaboration using the Microsoft 365 services, including tenant host-guest access and federation of tenants; execute changes in support of these initiatives
- Support Promotion, Management, and full deployment of new services such as One Drive, MS Store etc.
- Review feature options for services and work with MS fast track to develop implementation plans for new services or features
Qualifications
Required Qualifications:
- Bachelor's Degree and 14+ years of experience
- Experience supporting O365/M365 implementations in large government organizations
- Experience with Microsoft Azure Active Directory (AAD)
- Experience with OneDrive, SharePoint, and Microsoft Teams
- Experience with EntraID
- Experience with Exchange services
- Experience with third party single sign-on and multi-factor authentication
Desired Qualifications:
- Experience with Okta SSO, Netskope, Splunk, and/or other cloud security tools
- Microsoft M365 Certification(s)
- Microsoft Azure certification(s)
Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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