Description
Description
SAIC is seeking a System Administrator to be managing and maintaining systems across Windows, macOS, and/or Linux platforms across multiple networks in support of the Army Research Laboratory in Adelphi, MD. Work is performed on site.
You will be a part of a diverse team supporting globally distributed information systems, responsible for the analysis, administration, voice, video, and data communications networks.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
- Install, configure, and troubleshoot servers and workstations, ensuring optimal performance and security
- Manage Windows Server environments and support Active Directory, Group Policy, and MECM operations
- Install and configure operating systems and software updates following Security Technical Implementation Guides (STIGs)
- Perform system patching, PowerShell scripting, and release management activities
- Monitor system performance and troubleshoot issues to ensure high availability of network resources
- Schedule and maintain system backups, ensuring data/media recoverability and integrity
- Conduct routine audits for compliance with DoD security standards
- Document system configurations and maintain a comprehensive hardware/software library
- Collaborate with IT and Cyber Security teams to support remediation, patching, and vulnerability scanning efforts
- Work with customers to develop new value-added programs and data solutions with existing structures and new requirements
Qualifications
Required Education and Experience:
- Bachelors and three (3) years or more experience-- An additional 4 yrs of experience can be considered in lieu of Bachelor's degree
- Three (3) years of relevant experience working in an IT or Service Desk environment
Clearance Requirements:
- Must be a US Citizen
- Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance
Required Certification:
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.)
- MAC OS, Red Hat Certified System Admin, Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Professional (MCP) certification
Preferred:
- Information Technology Infrastructure Library (ITIL) v4 certification
- Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)
- Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform
- Proficiency with Microsoft Office products
- Experience creating and modifying documentation for technical processes and procedures
- Experience working in a Department of Defense (DoD) environment
- A problem solver and troubleshooter who thrives in resolving complex problems
- Strong self-starter requiring minimal supervision
- Excellent communication skills (written and oral) and interpersonal skills
- Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
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