Program Manager Job Listing at Spectrum in Worcester, MA (Job ID Req #3737)

Description

Location: Position is based out of Worcester, MA. Hybrid work with some days from home. May require state-wide travel. 

Schedule: Full-Time, 40 hours per week. 

Salary: $75,000-$85,000 annually based on education, experience and Licensure. 

Benefits:

• health/dental/vision/life/disability insurances
• 401k with company match
• tuition reimbursement and loan repayment options
• paid time off
• discounts on various entertainment and travel nationwide

The Program Manager is an exciting role that oversees one of the Behavioral Health Community Partners within a consortium.  The ideal candidate will enjoy partnership with a other providers in the community as well as with other service programs within Spectrum to ensure all eligible people have the opportunity for Community Program support.   This candidate will also have experience building and running effective multi-disciplinary teams in a dynamic, integrated health care environment.

• QUALIFICATIONS AND EXPERIENCE:

• MA/MS/MSW degree in social work, behavioral health, human services, healthcare or a related field, or RN with experience in one of these fields
• Massachusetts independent practice licensure preferred.
• Minimum of five years of clinical experience, two years of intake and/or care coordination experience required.  Two years of supervisory and management experience preferred.  Any of these experiences may overlap. 
• Must hold a valid driver's license.  Must have access to a safe, operational and insured vehicle and be willing to use it to transport Enrollees.

• Experience working in community based settings and managing multi-disciplinary teams is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Hire, train, supervise, and evaluate clinical care managers, RNs and Quality Manager. Maintain consistent communication with staff and conduct regularly scheduled staff meetings. Provide and document clinical supervision to service line staff. Provide back up to service line staff as needed during emergencies or staff vacancies.
• Manage the census for the Community Partner program, including assignment of enrollees to care teams, managing disenrollment and generating ad hoc referrals within Spectrum and local communities.
• Collaborate with the BHPMW Director of Population Health / Quality Management to identify and measure care management outcomes, consistent with the needs of persons served and the goals of payers; ensure management of BHCP service delivery including meeting contractual requirements and billing and outcomes data is reported as required.

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.