Analyst, Workplace Client Services Job Listing at SS&C Technologies in Melbourne, VIC (Job ID R34717-Melbourne, Australia)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. 

Why You Will Love It Here!

• Flexibility: Hybrid Work Model

• Your Future: Income Protection Insurance & Salary Continuance

• Work/Life Balance: Flexible Time Off

• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

The Analyst, Workplace Client Services, is responsible for the continuous management and oversight of a portfolio of complex employer plans and clients, while effectively and securely delivering data and business solutions that support the needs of clients and Fund members.

• Support the Leader/Manager in ensuring the safe and timely delivery of initiatives that enhance the integrity and accuracy of employer and member data and payments across multiple products, platforms, and databases

• Manage and oversee a portfolio of complex employer plans and clients, ensuring high-quality service and compliance

• Analyse complex data scenarios, conduct root cause investigations, and drive timely resolution

• Perform data cleansing and reconciliation in accordance with governance and quality standards

• Coordinate and implement change and improvement initiatives to uplift data quality and plan maintenance, collaborating with key stakeholders across Operations, Technology, Client Relationships, and Product

• Proactively contribute to the development and execution of the Data Integrity framework and ongoing operating rhythm

• Demonstrate initiative and autonomy while working effectively in team environments

• Maintain strong attention to detail and prioritise tasks in line with key deliverables and business plans

• Apply a structured and analytical approach to problem-solving

What You Will Bring:

• Minimum 5–10 years' experience in an analytical or operations role within the superannuation industry

• Strong understanding and hands-on experience with system registries, interfaces, platforms, and financial data flows

• Advanced Excel skills and experience with defined benefit superannuation funds (mandatory)

• Solid knowledge of superannuation rules and regulations (mandatory)

• Familiarity with ATO SuperStream Data Standards (preferred)

• In-depth understanding of superannuation administration processes (mandatory)

• Comprehensive knowledge of defined benefit fund structures and calculations (mandatory)

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.