Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Associate Director, Programs Manager
Location(s): London, UK | Hybrid
Get To Know Us:
SS&C Algorithmics provides leading risk analytics products and services for the financial services industry worldwide. The company has over 200 clients, 350 employees and offices in 25 countries and is part of SS&C Technologies Inc.
SS&C Algorithmics' clients include banks, broker dealers, asset managers, hedge and private equity funds and service providers. Algorithmics' solutions deliver the risk analytics clients need to address the impact of business and regulatory changes; including X-Value Adjustment (xVA), Fundamental Review of the Trading Book (FRTB), Standardized Approach for Counterparty Credit Risk (SA-CCR), Basel Regulatory Credit calculations, ALM and Regulatory Liquidity, Limit Management Systems of Credit Risk, Real Time Credit systems, Targeted Review of Internal Models (TRIM), and Credit Lifecycle Management solutions.
We are seeking an experienced and highly motivated Programs Manager to work with our clients in the DACH region (i.e. Germany, Austria, Switzerland).
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
What You Will Get To Do:
The Risk Programs Manager (PM) is responsible for overall project planning and coordination. The PM owns the monitoring and communication of project deliverables:
- Responsible for day-to-day project management and point person for client communication.
- Responsible for establishing status meetings with the internal SS&C Algorithmics project team, the client project manager and any other required stakeholders where required.
- The PM needs to anticipate project deviations proactively and be responsible for taking immediate corrective actions. Where the project team is not able to resolve issues, the PM is responsible for escalating such issues to senior management.
- The PM provides administrative, daily functional direction and support to the project team by adhering to project standards, achievement of milestone targets and monitoring of work against those standards to ensure completion on-time. The PM will be required to track the project and communicate the overall health of the project via status reports and project plans. Monitoring of project costs vs. budget and taking corrective actions will be required to ensure project completion within budget.
Given this is a senior role, in addition to the actual project work, the PM also serves as the central point of contact for all DACH clients, even during periods when no active projects are running. This includes maintaining communication with clients, supporting potential pre-sales activities, and appropriately addressing any client issues within SS&C.
- Serve as a trusted advisor and primary point of contact for prospective clients during the pre-sales phase
- Participate in client discovery sessions to gather high-level requirements and understand business challenges
- Contribute to the development of proposals, RFP responses, and Statements of Work (SOWs)
- Present proposed solutions and delivery approaches in a clear and compelling way to both technical and non-technical stakeholders
- Collaborate with cross-functional teams to align solutions with client expectations and organizational capabilities
- Identify potential risks, delivery challenges, or scope limitations early in the sales process
- Support strategic account planning and help identify upsell or cross-sell opportunities
What You Will Bring:
- Fluent in English and German
- A BS/BA Degree or higher
- Experience building partnerships and consulting effectively with leadership
- Experience with Waterfall and Agile project methodologies
- Ability to deliver multiple concurrent projects or large-scale individual projects
- Ability to lead projects/initiatives with high risk and complexity
- Ability to track project financials
- Excellent verbal, written, and interpersonal communication skills
- Knowledge and understanding of financial services industry wealth management, brokerage, or retirement
- Knowledge and understanding of project management methodologies creation of business cases, project initiation, development of comprehensive business requirements, and identification of project interdependencies
- Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills
- Ability to communicate effectively with business partners, project teams and project managers
- Ability to take initiative and work independently with minimal supervision
- Ability to negotiate, influence, and collaborate to build successful relationships
- 5+ years of End-2-End Project Management experience
- 3+ years Project Management experience in the financial industry
- Strong client management skills. The PM will be expected to build and maintain trusted relationships with clients, act as their key point of contact, and ensure ongoing communication — even during periods without active projects.
- Strong communication and presentation skills in client-facing environments
- Solid understanding of project scoping and requirement gathering
- Ability to translate complex client needs into actionable delivery plans
- Strong stakeholder management and collaboration skills across sales, delivery, and product functions
- High level of professionalism, confidence, and strategic thinking in pre-sales interactions
- Proven experience working on proposals, pitches, or strategic solutioning for clients
- Familiarity with enterprise sales cycles, particularly in the financial services industry, is a plus
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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