Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Job Title: Business Systems Analyst
Locations: Kansas City, MO OR Quincy, MA | Hybrid 6x a month
Get To Know The Team:
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Business Applications Analysts assist with various support and/or project tasks with supervision from senior team members. They are a resource to all Business Processing Outsourcing (BPO) clients, internal and remote, for day-to-day support of all SS&C developed Desktop applications. The Business Applications Analyst is also involved in various projects and is typically responsible for the tasks associated with a single phase on a project or general tasks throughout all phases of a single project. Duties may include gathering and documenting customer requirements, participate in writing and executing test scripts, documenting and delivering various forms of project communications, and contributing to the development of training/support materials. Business Applications Analysts also research and collect material information required for basic analysis and problem solving. For non-routine problems/issues, Business Applications Analysts will seek advice and assistance from a more experienced analyst or project lead.
- Daily support of more than 20 Desktop Applications used in SS&C BPO
- Maintain communication between SS&C and remote clients
- Maintain communication between SS&C Data Centers & Network Services and all clients
- Application version upgrade testing and implementation
- PC operating system upgrade testing and implementation
- Test and implement new products
- Research and review application problems in the SS&C BPO
- Research and review application problems at remote sights
- Assist Corporate Support Staff with projects
- Process setup & modification for BPO clients
- Process setup & modification for remote clients
- Assist any of the remote clients with the SS&C applications they run
- Assist any of the remote clients with Chorus BPM related connectivity issues
- Assist Chorus BPM Data Center with projects for internal and remote clients
What You Will Bring:
- Bachelor's degree and 2-3 years of related experience, or high school degree and 4 years of related experience.
- Workflow experience
- Business knowledge in the Financial Industry some examples would include specifically Alternate Investments, Retail Investments, and Retirement Investments
- Analytical
- Strong organizational skills
- Strong communications skills
- Ability to work with end users of software (internal to SS&C and external)
Nice to Have
- Knowledge and experience with TA Desktop / TAHub
- Knowledge and experience with Chorus BPM design / administration
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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