Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Get To Know Us:
SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
SS&C GIDS provides information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance
Work/Life Balance: Flexible Time Off
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
This role is a key part of the Operations team, responsible for the end-to-end vetting, validation, and approval of all investor documentation submitted on behalf of our asset manager clients. This includes new applications, additional investments, withdrawals, transfers, switches, redemptions, and all forms of account maintenance.
The Investor Document Verification Specialist ensures every investor request meets regulatory requirements, product rules, operational procedures, and client-specific guidelines prior to acceptance for processing. In addition to verifying documentation accuracy and completeness, the role performs independent AML/KYC, CRS/FATCA, and DDO assessments across the investor lifecycle to maintain full compliance and minimise risk.
Conduct end-to-end review of investor documentation to ensure accuracy, completeness, and compliance with regulatory and operational standards.
Validate identity, tax, application, and transaction documents in line with product rules and client requirements.
Perform AML/KYC, CDD/ECDD, PEP, sanctions, and adverse media screening, escalating suspicious activity and preparing SMRs where required.
Apply CRS/FATCA due diligence, confirm tax residency, and identify reportable accounts.
Maintain clear, auditable records of decisions and ensure all documentation issues are resolved prior to processing.
Escalate risks, exceptions, and issues within agreed SLAs and compliance frameworks.
Act as a key contact for onboarding, account setup, and documentation queries across internal teams and external stakeholders.
Provide SME support on AML/KYC and documentation to onshore and offshore teams.
Manage workflow to consistently meet productivity, quality, and compliance targets.
Maintain accurate updates across systems, trackers, and reporting tools.
Collaborate with Risk, Compliance, Operations, and Client Support to support efficient investor onboarding.
Contribute to quality KPIs, compliance standards, and error-rate targets.
Support process improvements, regulatory updates, and enhancements to onboarding and AML/KYC procedures.
Maintain strong stakeholder communication and uphold a culture of compliance and operational excellence.
What You Will Bring:
End-to-end documentation vetting, ensuring accuracy and compliance for applications, transactions, and account maintenance.
AML/CTF and KYC expertise, including CDD/ECDD, PEP and sanctions screening, adverse media checks, and SMR preparation.
CRS/FATCA due diligence: tax residency, entity classification, self-certification validation, and Annex I procedures.
Knowledge of DDO (RG 274), Target Market Determinations, distribution conditions, and exceptions.
Strong focus on quality and controls, maker–checker processes, exception management, audit trails, and error-rate standards.
Ability to detect unusual or high-risk transactions and escalate appropriately.
Understanding of SMSFs, trusts, companies, partnerships, charities, associations, and foreign investors.
Privacy, data protection, TFN handling, and secure record-keeping practices.
Workflow and SLA management to meet productivity and turnaround targets.
Stakeholder engagement with Risk, Compliance, Operations, Client Service, and external partners.
Clear, auditable decision-making with documented rationale and exceptions.
Continuous improvement mindset: identifying gaps, refining processes, updating procedures.
Proficient with KYC/screening tools (World-Check, Dow Jones, Refinitiv), workflow systems, registry/TA platforms, and Microsoft 365.
Strong risk judgement, attention to detail, resilience, and ownership of complex cases.
High ethical standards, compliance focus, and regulatory alignment.
Bachelor's degree in business, Finance, Law, Commerce, Accounting, or equivalent experience.
AML/Financial Crime certifications, CRS/FATCA or regulatory training advantageous.
3–5+ years' experience in AML/CTF, CRS/FATCA, complex entity vetting, and maker–checker environments.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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