Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Summary:**
We are seeking an experienced and highly motivated Manager to lead a team within SS&C Financial Services Limited. This role will involve overseeing daily operations, ensuring service excellence, and contributing to strategic initiatives.
Job Responsibilities:**
* Manage, coach, and develop a team of financial services professionals, fostering a high-performance and collaborative environment.
* Oversee daily operational activities, ensuring adherence to company policies, regulatory requirements, and client service level agreements.
* Monitor team performance against key metrics, identify areas for improvement, and implement corrective actions.
* Participate in the development and implementation of operational strategies and process improvements to enhance efficiency and effectiveness.
* Act as a primary point of contact for complex client inquiries and escalations, ensuring timely and satisfactory resolution.
* Prepare and present reports on team performance, operational status, and project updates to senior management.
* Collaborate with other departments to ensure seamless service delivery and address cross-functional issues.
* Contribute to the identification and mitigation of operational risks.
* Stay abreast of industry trends, regulatory changes, and best practices within the financial services sector.
Job Qualifications:**
* Bachelor's degree in Finance, Business Administration, Economics, or a related field.
* Minimum of 5 years of experience in the financial services industry, with at least 2 years in a leadership or supervisory role.
* Proven track record of managing and developing high-performing teams.
* Strong understanding of financial products, services, and regulatory requirements.
* Excellent communication, interpersonal, and presentation skills.
* Demonstrated ability to analyze complex problems, make sound decisions, and implement effective solutions.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Ability to work effectively in a fast-paced, dynamic environment.
* Relevant industry certifications (e.g., CFA, Series 7) are a plus.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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