Operations Team Leader Job Listing at SS&C Technologies in Melbourne, VIC (Job ID R34667)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model

• Your Future: Income Protection Insurance & Salary Continuance

• Work/Life Balance: Flexible Time Off

• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

The Team Leader will be responsible for leading, managing, coaching, and developing the team in alignment with the goals and standards of the broader Operations division.

• Lead the team to deliver all aspects of the operational plan, including customer satisfaction, business optimisation, financial and risk management, process consistency, and employee engagement

• Ensure successful execution of integration objectives, transformation initiatives, and delivery of agreed benefits

• Build team capability to consistently deliver a high-quality client experience

• Collaborate with the functional leadership team on leadership development, capability planning, recruitment, onboarding, service initiatives, and change readiness across the portfolio

• Support the centralisation of Wealth Operations capabilities into a single centre of excellence across all product lines; champion the standardisation and streamlining of processes for a consistent service experience

• Drive operational optimisation by identifying and implementing improvements that enhance the customer experience, increase productivity, and reduce costs—leveraging process simplification, system rationalisation, and enterprise servicing capabilities

• Proactively manage risk and assurance obligations within the agreed risk appetite, ensuring timely resolution of any non-compliance issues

• Champion continuous improvement initiatives that optimise team performance and drive integrated outcomes across teams

• Work cross-functionally to support enterprise objectives and enhance overall effectiveness

• Represent the team at functional and stakeholder forums, ensuring alignment and advocacy for team priorities

• Role model and foster the desired Enterprise culture within the team and broader function

• Contribute to delivering shareholder value through effective team and operational management

What You Will Bring:

• Bachelor's degree in business, Finance, or related field (essential); industry certifications a plus

• 3–5 years' leadership experience in Wealth Management or Financial Services

• Proven track record in leading teams, driving process improvements, and delivering transformation outcomes

• Strong understanding of risk, compliance, and regulatory frameworks

• Skilled in stakeholder engagement, communication, and cross-functional collaboration

• Analytical mindset with experience in data-driven decision-making and change management

• Proficient with wealth systems, workflow tools, and reporting platforms

• Results-driven, adaptable, and proactive with strong team development skills

• Committed to high-quality client service, continuous improvement, and role-modelling a positive culture

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.