
Description
District Operations Manager Sunstate Equipment Co.: Where Safety and People are Core Values! We take care of our People and it shows! Hiring Immediately: Pay dependent on experience – Annual company bonus based on Business Plan achievement Position Requirements
- 10+ previous outside or inside sales experience and additional 5+ years of management experience (more than 30 employees) in construction/rental equipment industry is preferred
- Advanced knowledge of construction equipment fleet
- Superior communication skills (verbal and written) to enable clear and concise communication with customers and co-workers
- Must be able to communicate in English; ability to speak another language is a plus
- Stellar industry best customer service skills and standards
- Strong computer and typing skills (Outlook, Excel, Word, PowerPoint)
- Strong organizational, time management and multi-tasking skills to shift priorities as needed
- Regular, timely and dependable attendance
- Grasp, apply and train on new information quickly
- Must be detail orientated
- Maintain a professional personal appearance
- Valid driver's license, possess and maintain a good driving record
- Must be capable of 60% travel between branches within the region, and leadership meetings.
This position oversees multiple branches and will need to:
- Review daily, weekly and monthly reports to monitor branches' performance and take corrective action with any deficiencies which includes developing action plans
- Monitor fleet performance and prepare equipment requisitions for additional equipment which includes purchasing small equipment consumable items as needed
- Prepare yearly business plan with the Regional Management team forecasting revenues, expenses, fleet ROI and utilization and overall branch growth
- Monitor purchase orders for parts and supplies to avoid unnecessary costs and maximizing profitability
- Actively manage and monitor employee overtime to determine when it is appropriate to add additional employees
- Interview and hire employees
- Train and develop a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
- Conduct employee job performance reviews and develop action plans for their continual training and development
- Promote a teamwork-oriented environment to provide exceptional customer service
- Develop and empower all employees to make sound business decisions
- Closely work with Sales Manager to develop sales strategies
- Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
- Monitor and use training assessment tools to ensure exceptional customer service skills of inside sales people
- Ensure that proper communication takes place between the counter, dispatch, shop, yard and sales through appropriate means. I.e. two-way radios and telephone
- Maintain company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
- Monitor and ensure safety and environmental compliance. This includes maintaining all records and documentation
- Ensure employees work in a safe manner
- Adhere to and assure all company policies, procedures, rules and regulations in written or verbal form
- Conduct monthly branch and safety meetings.
- Participate in weekly sales meeting
- Prioritize changing focuses as needed in alignment with business objectives
Apply on company website