Description
Regional Service Manager Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows!
Sunstate Advantages: Sunstate's Advantages
- Company truck, cell phone, and laptop provided
- Medical/Dental/Vision Benefits
- 401K Matching
- Amazing Benefits package
- Work boot allowance
- Rent ANY of our equipment for FREE
- Paid Holidays + 1 Floating Holiday
Position Requirements:
Proven Service Leadership
Demonstrated ability to lead, influence, and develop service teams across multiple locations while driving accountability, performance, and a strong safety culture.Operational Command & Adaptability
Ability to step into any branch environment, quickly assess shop and yard operations, and implement effective processes in partnership with local teams.Heavy Equipment Technical Expertise
Deep hands-on knowledge of construction and rental equipment, including electrical, hydraulic, pneumatic, drivetrain, and electronically controlled systems.Advanced Diagnostics & Mentorship
Strong troubleshooting skills with the ability to coach, train, and remotely support technicians in complex equipment repairs.Safety & Regulatory Knowledge
Solid understanding of DOT regulations and OSHA/ANSI standards, particularly related to construction and aerial equipment.Vendor & Cost Management
Experience working with vendors to resolve quality issues, manage costs, and ensure fleet availability and reliability.Strategic Organization & Decision-Making
Highly organized, detail-oriented leader who can prioritize effectively, manage multiple demands, and work independently with minimal oversight.Professional Communication & Collaboration
Clear, confident communicator who builds strong working relationships across Fleet, Operations, Branch Leadership, and external partners.Administrative & Technology Proficiency
Comfortable with service-related reporting and administrative responsibilities, including proficiency with Microsoft Office tools.- Must posess your own tools
Drive Equipment Turn & Shop Efficiency
Analyze various reports and maintain close communication with District Service Managers to support timely equipment turnaround and maximize shop productivity.Oversee Maintenance & Repair Cost Management
Serve as the primary regional point of contact for fleet, shop maintenance, and repair-related expenses, ensuring costs align with company benchmarks.Analyze Trends & Control R&M Spend
Monitor repair and maintenance trends across assigned markets, identify variances, and determine whether cost drivers are localized or systemic across branches.Evaluate Vendor Strategy & Cost Effectiveness
Continuously assess the cost-benefit of internal versus external vendor utilization, ensuring quality, efficiency, and fiscal responsibility.Protect Pricing & Parts Strategy
Monitor parts pricing and cost structures in partnership with District Service Manager to ensure pricing integrity and margin protection.Optimize Fleet Analytics & Lifecycle Strategy
Develop and refine tools and metrics to evaluate fleet performance, validate equipment class models, and support data-driven decisions on equipment purchase, retention, and disposal.Support Equipment Selection & Market Evaluation
Collaborate with District Service Managers to evaluate new and competitive equipment offerings, identifying opportunities for improved durability, lower total cost of ownership, and operational advantage.Lead, Mentor & Develop Service Leadership
Mentor District Service Managers by strengthening leadership skills, communication effectiveness, and alignment with mechanics and branch leadership.Partner Across Operations & Fleet Functions
Work closely with Regional Operations, Fleet, Training, Risk, AP, and other cross-functional teams to address equipment, maintenance, and compliance initiatives while leading and contributing to key projects.Standardize Processes & Drive Continuous Improvement
Collaborate with Training to develop procedures, clarify processes, and promote consistent execution across all markets.
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