Description
Main Function:
- Provide management and supervisory support to all the associates and functions under the Hospital Billing Department and Continuing Care Center.
- Oversees and maintains control of daily billing and collection activities as well as billing follow-up procedures for all hospital patient accounts for the Regional Central Business Office.
- Ensure that all billing and payments are processed per payer regulations and contracts.
- Prepares and maintains quality indicators for all associates identifying goals in each payer area.
- Serves as a liaison between Patient Financial Services departments (Physician Billing, Patient Access Registration/Scheduling, Emergent Registration, Finance, Reimbursement, HIM and IT) to ensure compliant billing and collection processes, HCPCS and CPT-4 codes are maintained.
- Manage communications with insurance companies and 3rd party vendor IT departments.
- Reviews federal and state regulations to ensure compliance for areas of responsibility and recommends updates and procedure changes to the Director of Central Business Office when required.
- Assist the Director of Central Business Office in planning and problem solving, goals and objectives for the Hospital Patient Accounts Department and the PFS Continuing Care Center areas of responsibility.
- Assist the Director of Central Business Office in serving as a liaison between the department and other departments regarding customer service and satisfaction.
- Ensures that all health System policies and procedures related to areas of responsibility are adhered to at all times.
Education:
- Preferred Bachelors Degree and 5-7 years of work related experience required (Hospital experience required).
Experience:
- Minimum of 5 years recent medical billing management experience within a medical organization, hospital or billing company.
- Long Term Care billing experience desirable.
- Strong understanding of hospital billing and coding processes.
- Strong knowledge of government billing regulations.
- Familiarity with all forms payer claims by paper and electronic media is required.
- Previous experience with Patient Financial billing systems and electronic programming.
- Excellent public/patient relations and communication skills.
- Skills in using computers including Excel and Word required.
- Skills in using mainframe preferred.
Salary Range: $70,000 - $90,000
Starting Pay: Based on experience.
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
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