Business Systems Analyst Job Listing at Travis Credit Union in Vacaville, CA (Job ID o5Sivfwu)

Description

Travis Credit Union is not offering Visa Sponsorships at this time.   This position is considered hybrid so you must be within a commutable distance to our corporate headquarters in Vacaville, CA.    Summary:  Travis Credit Union's (TCU) Business Systems Analyst provides primary operational support for the organization's core financial systems deployed on a variety of operating systems, database systems, and transaction processing systems. This includes providing support for the core systems and associated subsystems, including applications, operating systems, hardware, software, back-office functions, and production schedules. Additionally, this position performs structured analysis with an emphasis on evaluating, trending, and improving workflow, processing efficiency, availability, integrity, and maintenance in a 24x7 processing environment.   Profile: 

• Ensures new technical and business requirements are properly integrated with existing processes and skill sets by defining and analyzing systems, developing testing standards, evaluating problems, and implementing solutions.
• Administers and supports in-house developed and 3rd party applications, including SaaS and on-premises solutions. 
• Identifies, understands, and plans for organizational and human impacts of planned system changes.
• Coordinates the deployment/installation of computer software and systems, including new builds, hotfixes, patches, releases, updates, enhancements, and bug fixes.
• Develops, documents, and revises system design procedures, test procedures, operations manual, FAQ's, runbooks, and quality management processes.
• Collects, analyzes and develops reports for historical performance and outage issues experienced in the environment, including conducting root cause analysis and problem management.
• Creates and updates incident and problem management plans, policies, and procedures to streamline the coordination of incident and problem resolution.
• Assists in troubleshooting system, application, program, data synchronization, and data transformation issues.
• Reviews and/or leads change requests to ensure facilitation and proper delivery of the Change Management process.
• Assesses the usefulness, quality, and risk of pre-developed or custom developed software solutions and adapts them to the environment to effectively manage risk and stakeholder requirements.
• Engages in or assists with the development of reports, extracts, automation solutions, integration interfaces, file transfer solutions, and other related items using a variety of tools and languages (e.g. SQL, Powershell, SSRS, Tableau, etc.).
• Develops custom reports, forms and letters integrated with the transaction processing system or other systems and solutions assigned to the Infrastructure & Operations team.
• Assists in the maintenance of application environments including, but not limited to, database refreshes, database maintenance, roll of business date, report generations, extracts, file transfers, security, performance, and related tasks.
• Participates in or leads the training of new team members.                                                                                                                               

Skills: 

• Skilled in identifying key or important elements of the assignment, anticipating potential problems and taking steps to avoid them. 
• Ability to effectively prioritize and execute tasks in high-pressure situations. 
• Ability to learn vendor supplied tools for application configuration and support. 
• Ability to create and deploy internal tools and solutions to aid in operational support, including incident and change management, monitoring, and reporting. 
• Ability to understand and employ application data models, and utilize appropriate environments (e.g. Test, Production) in support of applications. 
• Ability to utilize application and desktop reporting tools at an increasing level of expertise. 
• Ability to design processes for the efficient use of applications and data. 
• Ability to assume responsibility and to work flexible hours as needed to accommodate the mission of TCU. 
• Ability to initiate, plan, execute and close project tasks, phases or projects, or entire projects. 
• Ability to function without close supervision, and demonstrates good judgment and self-confidence. 
• Committed to quality and integrity, in both outcomes and process adherence. 
• Ability to effectively communicate in both written and verbal forms to audiences at all levels of the organization. 
• Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations. 
• Ability to resolve technical problems and innovate more efficient use of technology resources. 
• Ability to interpret and follow written and oral instructions. 
• Ability to prepare concise reports and documentation, including process and flow diagrams. 
• Ability to evaluate, document, and improve environment and process diagrams. 
• Ability to effectively prepare and deliver analytical, technical, or general presentations to audiences at all levels of the organization. 
• Ability to work independently, and motivated to achieve goals with minimal supervision. 
• Ability to lead a team of technical and business staff to complete project objectives or other initiatives. 
• Ability to establish and maintain effective working relationships with staff, management, and vendors. 

Requirements:

Associate Business Systems Analyst  

• Reports directly to the Line of Business Leadership or IT Leadership. 
• Normally receives detailed instructions on all work. 
• Associate's degree in a related field and 2 years previous professional experience; or equivalent work experience in a related job function. 
• Business knowledge and/or experience in a financial institution preferred.    

Business Systems Analyst 

• Reports directly to the Line of Business Leadership or IT Leadership. 
• Normally receives general instructions on routine work, and detailed instructions on new assignments. 
• Associate's degree in a related field and a minimum of 3 years of related experience; or an advanced degree with 2 or more years of related experience; or equivalent related work experience. 
• Financial system experience preferred. 
• Business knowledge and/or experience in a financial institution preferred.

Sr. Business Systems Analyst 

• Reports directly to assigned IT Leadership. 
• Normally receives little instruction on day-to-day work, and general instructions on new assignments. 
• Associate's diploma in a related field and a minimum of 4 years of related experience; or an advanced degree and 2 years of experience in financial systems; or minimum 4 years equivalent work experience in financial systems. 
• Demonstrated record of success in implementing, supporting, documenting, operating, and providing training for mission critical business applications. 

Compensation: Base hourly starting range is commensurate with experience.
 

• Associate Business Systems Analyst - Grade 13: $32.48/hour - $40.12/hour 
• Business Systems Analyst - Grade 15: $38.59/hour - $47.67/hour 
• Sr. Business Systems Analyst -Grade 17: $45.85/hour - $56.64/hour  

  Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.  At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives.  As such,  Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!     Travis Credit Union is an Affirmative Action Employer  EOE/Individual with Disability/Veteran Status   #traviscu   

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