LPN II Care Coordinator (Pine Bluff, AR) Job Listing at UAMS in Pine Bluff, AR (Job ID R0074670)

Description

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Closing Date:

08/20/2025
Type of Position: Clinical Staff - Nursing
Job Type: Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department: REP | CS South Central Pine Bluff

Department's Website:

Summary of Job Duties: We are seeking a Licensed Practical Nurse II (LPN II) Care Coordinator to join our team at the UAMS Family Medical Center in Pine Bluff, AR. This position plays a vital role in ensuring seamless patient care by supporting clinical staff, managing patient communications, and assisting with care coordination activities. Under supervision, the LPN II Care Coordinator will perform previsit planning for Transitions of Care visits, ensuring readiness and supporting care gap closure. The coordinator will provide essential information during huddles to clinical staff and physicians, return patient phone calls, conduct phone triage, refill medications as directed, assist with referrals, and coordinate the acquisition of durable medical equipment (DME). The position also involves managing correspondence received via fax, email, postal service, or patient delivery and filling in for absent nurses or other clinic personnel as needed.

The LPN II Care Coordinator must be able to perform all duties within the scope of a Licensed Practical Nurse and support patient care activities as required. This includes demonstrating strong organizational and multitasking skills, effective communication abilities, and attention to detail. The ideal candidate will have problem-solving capabilities, the ability to work under supervision, and proficiency in patient care coordination and administrative tasks.

This is an excellent opportunity to contribute to the delivery of high-quality patient care at UAMS. Join our team and make a meaningful impact in the lives of our patients and the community we serve.
Qualifications:

Minimum Qualifications:

• Graduate of an accredited Licensed Practical Nurse program.
• High School, GED, or formal educational equivalent.
• Minimum of one (1) year of clinical nursing experience
• Current active Arkansas Licensed Practical Nurse license

Preferred Qualifications:

• Associate's Degree in Nursing.
• Minimum of two (2) years of work experience in an ambulatory clinical environment with direct patient care. 
• Current CPR certification.
• EPIC experience.

Knowledge, Skills, and Abilities:

• Strong clinical expertise and technique.
• Working knowledge of data processing equipment and applications.
• Attention to communication, oral, written, and persuasive.
• Must be able to build collaborative relationships.
• Possess personal credibility.
• Ability to make independent judgments that have highly significant impacts on the organization.
• Ability to provide motivational support to an area of responsibility.
• Strong customer service orientation.
• Must have strong organizational skills and computer knowledge.

Additional Information:

Key Responsibilities:

• Actively assist in needs for patient hospitalizations, making referrals appointments to specialists, for ancillary testing, and other services.
• Educates patients about health preserving, disease prevention, and disease self-management interventions, creating a collaborative relationship with the patient in the management of their health care status. 
• Disseminates education materials and renders training to patients related to disease status or prevention. Documents all interactions with patient in the EMR phone note template.
• Performs outreach to ensure that patients receive reminders of the need for preventive or disease management screening and testing, including point of care reminders.  Schedules preventive care appointments (colon, cervical, breast, eye exams) when needed as part of outreach.
• Assists in maintaining a community resource list of services available to patients and maintains professional relationships with community resource agencies used most frequently.
• Refers patients to other entities for education and support as needed. (Behavioral Health Consultant, Pharmacist for Diabetes Education, Tobacco Treatment Specialist).
• Answer incoming phone calls and return phone calls from patients, physician offices, pharmacies as needed to address the need per protocol.   
• Sort and address incoming faxes (test results, consults, DME, prescriptions, FMLA, etc.) on the fax server.  This requires that documents be reviewed and dispersed to the correct location or individual (care manager, scanning, importing, physician mailbox, EHR, etc.)
• Assist with addressing barriers, anticipating the needs of the patient panel, ensuring that ordered referrals and testing are scheduled and completed and that the necessary data and documentation is completed, retrieved, updated in the EMR, and/or requested prior to the patient visit. 
• Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking
Frequent Physical Activity: Feeling, Lifting, Pulling, Pushing, Reaching, Sharps
Occasional Physical Activity: Crouching, Repetitive Motion
Benefits Eligible: Yes

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