Program Specialist Job Listing at UT Dallas in Richardson, TX (Job ID 29273)

Description

The primary responsibility of this position is to support and manage activities related to the recruitment, onboarding, and orientation of incoming new students for the Jindal School of Management (JSOM) Undergraduate Programs Office. This role requires providing exceptional customer service to students while effectively coordinating with faculty and academic program directors. 

The ideal candidate will be a self-motivated, detail-oriented individual with strong interpersonal and organizational skills, capable of managing multiple tasks to ensure smooth day-to-day operations.

Minimum Education and Experience

Bachelor's degree in Business or a related field, with a minimum of four years of experience in program/project development or an equivalent combination of education and experience.

Essential Duties and Responsibilities

This position supports the Director in planning and executing all activities related to freshman and transfer student recruitment for JSOM. Responsibilities include, but are not limited to, the following areas:

(50%)
Plan and manage prospective student visits, open house events, high school and community college outreach, presentations, communication campaigns, and orientation sessions. Provide guidance to transfer students by creating transfer plans, assisting with course registration, and supporting course selection. Manage incoming communications from prospective students, parents, and other educational stakeholders to ensure timely and effective responses. Serve as a liaison between this office and academic advising, program directors, and the Undergraduate Dean's Office. (30%)
Oversee the Student Ambassador Program, including recruitment, training, professional development, meeting coordination, and other staffing responsibilities. Collaborate with other JSOM departments to coordinate ambassador engagement and deliver exceptional customer service to prospective and current students, alumni, and guests. (20%)
Perform additional duties as assigned within the Undergraduate Programs Office. Participate in all required events while professionally representing the department and the School of Management.

Additional Information

Remote Work Notice
A hybrid remote work schedule may be available (currently 1-day remote weekly). Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time.

What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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