Software Systems Specialist III Job Listing at UT Dallas in Richardson, TX (Job ID 28598)

Description

Responsible for hardware and software support for various systems within Facilities Management. Includes configuration and maintenance of servers, computers, printers, biometric time clock, and other devices and systems. Supports multiple software systems, including work management software, timekeeping software, energy management system, mobile device management, and multiple database systems.

Minimum Education and Experience

Associate's degree in a related field or equivalent IT certifications with 5 years of related work experience or an equivalent combination of education and experience. 

Preferred Education and Experience

• Bachelors degree from an accredited institution

• MCSA Windows Server 2012, 2016, 2019 and 2022

• Experience with administration and maintenance of Microsoft Windows Server, server virtualization, supporting Microsoft SQL Server and Oracle databases, providing Windows 7 – 11 technical support, setup, repair, and maintaining computer hardware and software in an Active Directory network environment, and project management.

• Intermediate experience with Microsoft Office Suite, Windows Server Operating Systems, and Windows Operating Systems.

• Experience with Apple IOS.

Essential Duties and Responsibilities

• Install, configure, and maintain department servers.

• Setup, configure, maintain, and repair computers, printers, iPads, and associated devices.

• Provide technical support to department staff for computer hardware and software issues.

• Conduct research and directly interact with technology vendors to resolve problems and evaluate technical products for possible use in Facilities Management. Advise and recommend software and hardware for department use.

• Work with various OIT departments to monitor and coordinate system security, performance, and upgrades for database, application, and security processes.

• Create and manage user accounts in work order system and key database system. Manage user access to resources in Active Directory.

• Other duties as assigned by supervisor.

Additional Information

Acceptable Certifications and their equivalency are listed below.  Please attach certification in the Other Document section of this application. CompTIAA A+ – 1 year of experience MCSA – 1 year of experience CCNA – 1 year of experience

Work Notice: Work will be performed on site and in-person.
May be required to report to on-site work location during campus closure.
May be required to report to on-site work location during inclement weather.

What we have to offer:
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:

• Competitive Salary
• Tuition Benefits
• Internal Training
• Medical insurance – including 100% paid employee medical coverage for full-time employees
• Dental Insurance
• Vision Insurance
• Long and short-term disability
• Retirement Plan Options
• Paid time off
• Paid Holidays

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

About UT Dallas The University of Texas at Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A collection of people, ideas and perspectives is crucial to our vision and mission. UT Dallas is a place where members of the community are welcomed, treated fairly, and encouraged to their pursuit of excellence.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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