Description
Responsibilities include but are not limited to:
- Open new escrow accounts, process additional deposits, and account closeouts daily.
- Perform research either electronically or manually to investigate and correct differences requested by attorneys, municipalities, and landlords.
- Perform customer maintenance.
- Communicate with agents and attorneys to process closeouts, changes, deposits, etc.
- Maintain electronic files including emails, W9's and customer related information upon opening and transacting on accounts.
- Process Escheat related functions, including sending out due diligence letters, annual filing to all US states and territories, and maintaining updated records within the escheat program.
- Daily proofs of the Escheat and Rent Security GL's.
- Process withholding requests and conduct outreach to customers for updated documentation. Documentation types include but are not limited to W-8 BEN, W9 withholding reversals and B-notices.
- Daily processing and proofs of withholding GL's. Enters the 945 and 1042 backup withholding payments on the IRS website.
- Year-end filing of backup withholding.
- Assist department as needed.
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