Description
JOB SUMMARY
WPMG, the medical group for Kaiser Permanente of Washington, is committed to building a future healthcare workforce that improves health equity. WPMG's Healthcare Career Pathways program (HCCP) builds on Kaiser Permanente's goals by creating experiential learning activities and workforce development pathways for students committed to health equity. HCCP programs introduce students to advanced healthcare careers that improve the health of communities such as public health practice and research, clinical careers (such as mental health, midwifery, optometry, medicine, pharmacy and dentistry), and health administration.
The College Programs Advisor tracks, advises and coaches HCCP students, supervises our existing programs for HCCP students, educates students on health professional school applications, supports WPMG clinician mentors, and strategically grows the health equity workforce across Washington state. This leader builds and maintains strong relationships with Community and Technical Colleges, undergraduate, graduate and professional schools, educational non-profits, community organizations and Tribal governments to support HCCP students as they apply for their next level of education and training.
The College Programs Advisor takes direct responsibility for advising cohorts of HCCP students from college into graduate or professional school. This role supplements other advising and career transition resources available to college students across Washington state. Therefore, the successful candidate will be an experienced advisor/coach with demonstrated success in helping students achieve academic success, who connects well with students from a wide range of backgrounds while supporting their professional development.
The College Programs Advisor will also work with programs and institutions serving K12 students to coordinate strategies to bridge students into higher education.
PRINCIPAL DUTIES & RESPONSIBILITIES
Responsibility
Description
Advising/Coaching
- Career exploration, skills development; strategic job and internship search.
- Increase students' understanding/literacy of application process, timelines and program expectations
- Provide recommendations on improving students' science GPA and scores on standardized admission tests
- Counseling for undecided and redirected students with change of Pre-Health plans
- Based on students' written applications and students' weekly work turned in during HCCP programs, guide students to reflect fully on possible health careers, and develop and articulate a unique story illustrating their commitment to this career
- Limited case management and referrals to resources for students experiencing academic, financial, or legal difficulties in their pursuit of a health career.
Program Supervision
- Oversee the programmatic work done by up to 4 college/young professional interns who work part-time to deliver HCCP's virtual programs, workshops, shadowing experiences, and student outreach.
- Maintain institutional knowledge of best practices for managing all of HCCP's college programs in order to train and support succeeding classes of interns
- Support HCCP in maintaining electronic records for all programs
Graduate/Professional School Application support
- Maintain knowledge of current admission requirements for graduate/professional schools
- Transition students from Advising/Coaching to understanding the requirements of their specific health-related career and working with a mentor
- Support students in crafting personal statements
- Guide students through health professional application portals
- Coordinate letters of recommendation on behalf of HCCP for qualified students who complete all programs
- Coordinate and help conduct practice interviews
Reporting/Publishing
- Track and report on student matriculation; prepare reports, analyze results and establish and measure learning outcomes of programs and services.
- Prepare regular newsletters to mentors and system leaders
- Participate in conferences and promote involvement opportunities to other professionals
Mentor training and Support
- Present regular training programs to support working health/public health professionals in mentoring practices and current health professional school requirements
- Maintain digital resource library for students and mentors
- Coordinate annual CME for mentor training
- Serve as primary resource for KPWA professional mentors
Partnership Support
- Foster connections with outside organizations that assist students into professions that are out of scope for HCCP. Use these connections to help students find alternatives if they have interests that we don't cover in the KPWA HCCP program.
- Consult with and inform a non-profit regional health careers ecosystem
- Collaborate with the non-profit, sharing information about clinical, research, administrative, public health, and other relevant experiences for college students, so that the ecosystem can further develop and spread programs, or direct students to new opportunities.
- Share information and best practices with nascent programs that are like HCCP; assist in spreading HCCP learnings to help them grow and succeed.
JOB SPECIFICATIONS
EDUCATION
REQUIRED
DESCRIPTION
PREFERRED
Minimum:
Master's Degree or higher in science, public health, education or a clinical field, or Baccalaureate Degree with significant professional experience
Formal or informal training in social determinants of health.
EXPERIENCE
REQUIRED
DESCRIPTION
PREFERRED
Minimum:
Content expertise in broad range of health career professions
Demonstrated expertise successfully supporting students in an academic setting
Experience with student career development, academic advising or coaching, and program development, marketing, delivery and assessment
Excellent written and verbal communication skills, including editing
Experience with Pre-Health advising
Experience with the National Association for Advisors of Health Professions
3-5 years' experience with educational programs in STEM, public health or healthcare.
CERTIFICATIONS
REQUIRED
DESCRIPTION
PREFERRED
Minimum:
None
KNOWLEDGE & SKILLS
Knowledge: Areas of specialty or expertise (e.g., intermediate knowledge of research methodology and data collection modalities)
Skills: Abilities needed to execute job duties (e.g., advanced writing and documentation skills)
KNOWLEDGE/SKILL
DESCRIPTION
REQUIRED/PREFERRED
Continuous Improvement
· Maintains and fosters skills necessary to perform job functions over time.
· Continually looks for ways to improve processes, fosters innovation and learning.
· Looks for and implements Lean practices related to current job functions.
· Encourages innovation, respectfully listens to and acknowledges ideas of others.
Required
Accountability
· Is on time and keeps commitments.
· Consistently manages assigned workload. Manages priorities effectively. Uses time efficiently.
· Engages fully in work, takes immediate and independent action when needed.
· Acknowledges mistakes and seeks help when needed.
· Sets own priorities, regularly completing work on schedule.
· Anticipates problems, proactively addresses issues.
· Focuses on solutions rather than problems.
Required
Relationships
· Builds productive rapport with employees at all levels within and outside the department.
· Treats others with fairness, dignity, and respect.
· Accepts suggestions and feedback in a cooperative and positive manner.
· Works collaboratively with team members and others to achieve identified goals and objectives.
· Establishes and maintains good working relationships with both external and internal customers.
· Interacts with others in a helpful and informative manner.
· Capable of resolving conflict.
Required
Expertise
· Knows the priorities of the department and a commitment to health equity work.
· Demonstrates proficiency in the duties and responsibilities of the job.
· Shares expertise with others and acts as a spokesperson on behalf of the functional area.
· Reviews facts and data, using sound judgment, to arrive at the most effective solution.
· Continually looks for ways to improve processes, foster innovation and effect culture change.
Required
Service Excellence
· Understands and responds promptly and courteously to customer needs and expectations.
· Follows through to see if customer needs were met and keeps them informed of status.
· Timely when responding to voicemail, e-mail and interoffice communications.
· Expresses ideas clearly and accurately both orally and in writing.
· Encourages, listens to with respect, and validates a wide range of perspectives.
· Treats all customers with courtesy and respect.
· We are professionals serving professionals.
Required
OTHER SKILLS/KNOWLEDGE
REQUIRED
DESCRIPTION
PREFERRED
Minimum:
· Highly organized and ability to manage multiple projects.
· Highly proficient in Microsoft Office programs and project management software.
· Demonstrated competency and experience in analysis and project management, attention to detail critical.
· Organizational skills including ability to multi-task, lead projects and meet deadlines.
· Knowledge and experience with data systems, data collection and analysis.
· Ability to recognize and solve problems.
· Excellent communication and presentation skills (oral and technical).
· Ability to build trust and work with diverse teams and articulate the values of inclusive excellence in an organization.
· Commitment to health equity
· Knowledge and experience with project management software.
· Knowledge and experience with data systems, data collection and analysis.
· Strategic communication experience and change management, e.g. planning, writing and deploying.
· Experience with educational programs for students from disadvantaged backgrounds
· Understanding of how U.S. institutions and systems create uneven access to resources and opportunities in health care.
· Financial planning
· Grant-writing
· Experience with non-profit organizational development, specifically with collective impact processes and structures
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all of the responsibilities, duties, and skills required. The time devoted to the activities listed may be changed and other duties may be assigned.
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