Patient Accounting - Self Pay Representative - Full Time - 1st Shift Job Listing at Wilson Health in Sidney, OH (Job ID 8a78879e9d4aea52019d6f778da313fa)

Description

Wilson Health is looking for a direct hire Self Pay Representative or our location in Sidney, Ohio.   Key Perks and Benefits:

• Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
• Generous paid time off (PTO) program beginning day one, designed to support work-life balance, rest, and time with family.
•  Medical Insurance: Choose from two High Deductible Health Plan (HDHP) options or a PPO plan, along with Dental and Vision coverage. Benefits begin on the first of the month following your hire date.
•  HSA with employer contribution for eligible health plans; FSA for medical and dependent care expenses.
• Company-paid Life Insurance and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
• Industry-leading retirement plan – employer contributions begin day one with no waiting period for participation.
• Tuition Assistance Program
• Free access to an on-site gym, available 24/7, making it easy to prioritize your health and wellness before or after your shift.

Employment Status: FULL -TIME - 40 hours per week - 80 hours per pay period. Working Hours: FLEXIBLE  between the hours of 6:30am and 5:30pm, ** required to work one Friday per month until 5pm Shift: 1st shift Position Reports to: Department Supervisor/Manager   POSITION SUMMARY: Under the direction of the Supervisor/Manager of Patient Accounts the Self Pay Rep will make/answer patient calls regarding balances due, takes turns covering cashier window for in-person payments/patient questions, process returned mail, assist patients in setting up payment plans, and other duties as assigned.   ESSENTIAL DUTIES AND RESPONSIBILITIES:
Effectively present information and respond to questions from groups of Supervisor/Manager, patients, patient families, and the general public.  This would include the pediatric client, the adolescent client, the young-middle aged adult client and the geriatric client.

RESPONSIBILITES OF SELF PAY REPRESENTATIVE

• Self-Pay Rep will call patients with outstanding balances to try to collect payment.
• Assist patients in setting up payment plans.
• Covers cashier window as assigned.
• Works mail as it applies to Self-Pay Rep.
• Other duties may be assigned.

QUALIFICATIONS REQUIREMENTS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The ability to communicate with a professional friendly personality to the customer is essential.   Internet skills and the ability to navigate through different systems.   EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED). This is an entry level position into the back-end office. Must have exceptional customer service.   Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)   

 Apply on company website