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Operations Assistant
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Operations Assistant The Operations Assistant is responsible for checking enrollment applications for accuracy and completeness. Applicants must be detailed oriented and computer literate. In this role you will: F...
WFM Resource Planning Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...
Trainer – Healthcare Voice Process
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...
WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. ...
Sr. HR Generalist
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Senior Human Resource Generalist The Human Resource (HR) Senior Generalist reports directly to the HR Director and is responsible for assisting in the day-to-day operations of the corporate Human Resource department. This position formulates partnerships across the HR function to deliv...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...
Human Resource Generalist
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Human Resource Generalist The Human Resources Generalist supports the site and HR team by performing administrative duties to include special project assignment and POC with HR initiatives. This position serves as a liaison between the site employees and management; per instructions an...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Quality Assurance Analyst We are looking for a detail-oriented and analytical Quality Assurance Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Customer Service Representative - Voice
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Customer Service Representative - Voice – US Healthcare Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our US Healthcare team in Bengaluru. The customer support associate will ...
Customer Service Representative - Non-Voice
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Customer Service Representative - Non-Voice – Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our team in Bengaluru. The customer support associate will be responsible for hand...
