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Customer Service Representative - Voice
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Customer Service Representative - Voice – US Healthcare Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our US Healthcare team in Bengaluru. The customer support associate will ...
Director, Site Operations
ResultsCX - Bengaluru, KA, India
Description Director, Site Operations Full Location: Bengaluru - India Our #Ja-job_title is responsible for all facets of call center operations within the assigned site/s, including Financial Performance, achievement of Client Service Levels and Metrics, Staffing, Training and Development of all site staff/employees and management of resource...
Sr. Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Operations Full Location: Bengaluru - India Our #Ja-job_title in ResultsCX is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides wor...
Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Manager, Global WFM The Manager, Global WFM provides vision and leadership to the Results organization in the areas of Real Time Management, intraday analysis, forecasting and scheduling. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!
Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations Full Location: Bengaluru - India As #Ja-job_title in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable t...
Recruiter
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Recruiter The Talent Scout role will be a centralized regional role which will manage candidates from interview and application review to offer of the high-volume recruitment process. This includes but is not limited to the following: reviewing candidate pre-screening questions and applicat...
Operations Assistant
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Operations Assistant The Operations Assistant is responsible for checking enrollment applications for accuracy and completeness. Applicants must be detailed oriented and computer literate. In this role you will: F...
WFM Resource Planning Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Quality Assurance Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requireme...
