Head of Sales Specialist, Small & Medium Business, Greater China Job Listing at Mastercard in Taipei City (Job ID R-242896)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Head of Sales Specialist, Small & Medium Business, Greater China Overview
The Small Business segment team drives opportunities within Greater China to grow and defend our business in a profitable and sustainable manner. Our key activities include:

• Identifying and developing new business in the SME segment
• Identify and drive strategic partnerships
• Provide deep sales expertise to our partners and power their growth

The Head, Small Business Segment, based in Taipei, will be part of the Commercial and New Payments Flow team which is responsible for advancing Mastercard's small business efforts in China, Hong Kong and Taiwan, and reports to Vice President, AP SME Commercialization. The individual will be responsible for supporting small business prepaid, debit and credit cards performance, which includes driving strategy, product development and management, analysis and reporting, and sharing best practices.

This role will be a point of contact for Small Business product development and management and sales to internal partners and issuers, and the individual will be partnering with the Regional Small Business organization to deliver GDV, new customers, market share and revenue objectives for the market.

Role
The key objectives of this role are to drive growth of the Small Business prepaid, debit and credit card portfolios, and achieve agreed targets in terms of new wins, spend volumes, revenue and market share through the following activities:


• Possess deep knowledge of payment market products and programs from both issuer and end-user client perspective. Develop strategy and recommend new, differentiated features and benefits to enhance sales and optimization strategy for existing and prospective Bank partners, 3rd party partners, Fintech partners and startup community in order to drive new business and incremental growth for Mastercard's Small Business portfolio
• Collaborate with multiple stakeholders across Account Teams, Marketing, Loyalty, Finance, Pricing and Interchange, Franchise, Legal and Customer Delivery, as well as 3rd party partners to support new launches and go-to-market initiatives
• Provide consultative sales enablement, especially during complex and cross-departmental discussions through the combination of functional skills and a thorough understanding of Mastercard's assets, positioning the organization as the best product partner for the customer.
• Monitor the landscape of competitive products and industry trends via desktop research or primary research engagements, understand their implications on the Mastercard Small Business cards portfolio, and make necessary adjustments
• Champion digital enablement (e.g. digital first, contactless, tokenization) within Small Business space and drive adoption with best-in-class customer experience
• Effectively communicate launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, customer pitches, etc.


All About You

• Strong product development & management skills, with demonstrated ability to deliver
• Relevant industry experience preferred, such as payments, cards, financial services, fintech, start-up world etc.
• Track record of initiating new approaches to doing business and driving implementation to deliver tangible business results
• Strong team player with good communication and presentation skills
• Strong research, analytical and technical skills
• Self-motivated and able to operate within a cross-functional team environment
• Skilled at management reporting and gathering insights from granular data to influence decision making
• Strong in Microsoft PowerPoint, Word and Excel
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal-oriented, and substantial revenue growth driven environment.
• Bachelor's degree. MBA preferred.
• English is mandatory.
• Willingness to travel throughout the region.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website