Training Specialist I Job Listing at Yardi Systems in Santa Ana, CA (Job ID RES24423800)

Description

We are seeking a Trainer I to conduct product and software application training utilizing multiple instructional platforms. The Training Specialist I develops detailed knowledge for their assigned software product/industry and executes training plans to instruct users on product features, troubleshooting techniques, and navigation

What You'll Do:

• Conduct or co-facilitates product and software orientation and training programs for employees and clients
• Helps participants assimilate knowledge, presents common troubleshooting issues and resolutions, and guides them in effective client communications
• Executes individual and group training sessions, webinars, workshops etc.
• Meets established training schedules and project and go-live implementation timelines, including set-up and run-though trainings
• Responds to product and software functionality and set-up questions
• Researches and resolves software or product issues, escalates unresolved issues to appropriate individuals for resolution as needed
• Facilitates instruction through web-based course content, online webinars, in-person instructor-led courses, and individual coaching sessions
• Instructs participants on technology, product, and industry knowledge
• Communicates subject matter effectively by understanding the needs of the audience and tailoring the session to the target audience
• May create course content and ancillary training materials according to defined learning objectives

Who You Are:

• Bachelor's degree in education, business, finance, computer engineering, or related area; or an equivalent combi Ability to positively and effectively interact with others and the ability to teach and coach others
• People focused, with the ability to build rapport
• Detail-oriented, resourceful, and organized, with the ability to manage shifting priorities
• Excellent communication skills
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
• Strong decision-making and organization skills
• Knowledge of multimedia training platforms and methods
• Strong interpersonal skills

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

Compensation Range: $30.29 - $33.65 per hour

All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

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