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Corporate Paralegal
ResultsCX - Remote, Remote, India
Description Position Overview Provides administrative support to Senior Corporate Counsel Assists with preparing, reviewing and managing legal documentation and correspondence in strict confidence, such as SOWs, NDAs, Amendments, Master Services Agreements, real estate leases and demand letters Maintains and updates files, including physi...
Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...
Technical Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong inte...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
WFM Analyst
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Sr. Pricing Analyst
ResultsCX - Remote, Remote, India
Description As a Sr. Pricing Analyst, you will play a key role in developing pricing templates, modeling pricing for client proposals, be part of RFP response teams, checking for pricing competitiveness with internal and external sources, develop, enhance and provide metrics and reports which aid in pricing decisions made at the product, service, business, and customer le...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
Workforce Analyst
ResultsCX - Bengaluru, KA, India
Description Forecasting Analyst Huntswood a ResultsCX Company is seeking a WorkForce Analyst intended to support the operations through accurately forecasting contact center demand, produce resource requirements and staffing plans to align to demand and highlighting opportunities for improvement. This role requires onsite work in Bangalore UK S...
Proposal Writer
ResultsCX - KA, India
Description Proposal Content Writer Our Proposal Writer is responsible for all proposal development steps within the organization in coordination with sales, marketing, and Subject Matter Experts. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! This role will be required to work US Eastern standard time zone.
Customer Support Representative - Banking
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to ...
