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Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
WFM Scheduling Analyst
ResultsCX - Remote, Philippines
Description Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize wor...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Director, Account Management
Mastercard - Makati, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly go...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Senior Accountant
ResultsCX - Pasig, NCR, Philippines
Description Position Overview Generate and review monthly balance sheet, income statement, and cash flow statements as required in local or foreign currencies. Responsible for balance sheet reconciliations & analyses, and P&L review on a monthly basis. Record necessary journal entries for month end accruals and adjustments as needed. ...
Senior Regulatory Counsel
Mastercard - Taguig City, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Sourcing Scout - Seasonal
ResultsCX - Remote, Philippines
Description Sourcing Scout The Sourcing Scout role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels such as Indeed, ZipRecruiter,...
Recruiting Associate - Seasonal (TA Operations)
ResultsCX - Pasig, NCR, Philippines
Description The Recruiting Associate for Operations in Talent Acquisition is responsible for managing high-volume and fast paced activities supporting ResultsCX. The position will interact with concerned internal and external teams, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies ...
Senior Platform Engineer
Mastercard - Makati, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Accounts Payable Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify...
HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description HR Specialist The HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resources and tool...
