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Sales Development Specialist- Remote
ResultsCX - Remote, Philippines
Description Position Overview Develop leads and set up our Sales Executives for success Generate new leads, identify new prospects for our company Manage the prospective client's initial relationship Communicate with prospective clients via phone and email Keep up to date on product knowledge, industry information and co...
WFM Resource Planning Analyst
ResultsCX - Pasig, NCR, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Supervisor, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also cond...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Position Overview The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and...
Governance, Risk and Compliance Associate - Philippines
ResultsCX - Remote, Philippines
Description Work at any of our Philippine offices in Manila, Lipa, or Cebu Our Governance, Risk and Compliance (GRC) Associate is responsible for coordinating the ongoing enhancement of the Security Risk and Control Assessment Processes to ensure alignment with established industry standard metrics. Working in this role you will provide support for varied IT Governa...
Six Sigma Blackbelt Process Excellence Sr. Manager - Hybrid
ResultsCX - Pasig, NCR, Philippines
Description Process Sr. Manager The Process Excellence Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. This role will organize and facilitate project-based endeavors, which may include i...
Full Stack Software Engineer (Remote, Full-Time)
ResultsCX - Remote, Philippines
Description Position Overview ResultsCX is seeking a results-oriented Full Stack Software Engineer to help drive innovation in our SupportPredict SaaS product suite. Our teams are small, collaborative, and forward-thinking, dedicated to reimagining the digital customer journey. In this role, you'll design, develop, and maintain software applications while colla...
Proposal Writer
ResultsCX - Remote, Philippines
Description Proposal Content Writer Our Proposal Writer is responsible for all proposal development steps within the organization in coordination with sales, marketing, and Subject Matter Experts. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Work with a wide range of Subject...
Front Desk Associate
ResultsCX - Pasig, NCR, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Director, Products and Solutions
Mastercard - Makati, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting co...
