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Sr. Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider Services division. The ideal candidate will have strong leadership abilities, excellent communication skills, and a proven track record in managing pe...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthc...
Trainer
ResultsCX - Bengaluru, KA, India
Description We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Trainer, you will be responsible for preparing and upskilling agents to deliver except...
WFM Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Real Time Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Treasury Analyst
ResultsCX - Remote, Remote, India
Description The Treasury Analyst will perform group-wide liquidity, banking operations and FX risk management across all entities, subsidiaries, and regions. This role involves hands-on experience in banking operations, KYC compliance, preparing treasury reports, bank and other reconciliations, inter-company fund transfers, interest computations etc. In this role yo...
Systems Support Specialist
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
Sr. Manager Training
ResultsCX - Bengaluru, KA, India
Description Sr. Manager Training The Senior Manager Training is accountable in driving overall Training Performance across all assigned accounts. This position owns the effectiveness, efficiency, consistency of ResultsCX's client training processes and initiatives within the Account Training span of control. Sr. Manager Training partners with Operations to...
Sr. Sourcing Scout
ResultsCX - Pasig, NCR, Philippines
Description Senior Sourcing Scout The Sourcing Scout role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels such as Indeed, ZipRec...
Talent Scout
ResultsCX - Pasig, NCR, Philippines
Description Talent Scout Our Talent Scout is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we are hiring the best every time. In this role you will:
CUSTOMER SERVICE REPRESENTATIVE - SITE
ResultsCX - TGU, Francisco Morazán Department, Honduras
Description Give me the basics! Availability : Full-time work, 5 days a week with shifts between 6AM – 4PMCST, and Weekends OFF! Pay Expectation : Our healthcare accounts start at $630 per month in training *Pay rates vary by program fit during selection consideration. Education
Customer Service Representative - Hermosillo
ResultsCX - Hermosillo, Son., Mexico
Description Give me the basics! Availability : Full-time work, 5 days a week with 9.5-hour shifts, and 2 days OFF! Pay Expectation : Base: $16.000 + Bonus potential: $4.000 - Up to $20,000 mxp Monthly! *Pay rates vary by program fit during selection consideration.
Sr. Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description Sr. Manager, Quality Assurance The Sr. Manager, Quality Assurance ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing QA stra...
Supervisor, Operations - Onsite
ResultsCX - Jacksonville, NC
Description Must have a current healthcare license Must have ACA and MA experience Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making ...
