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Service Excellence Manager I
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Product Strategy Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and execute a comprehensive product strategy that aligns with the company's vision, mission, and business objectives. Define the overall product strategy for the small business customer base including key objectives, target segments, value proposition and growth plan. Conduct in-depth market research and competi...
Personal Banker- Staten Island
Valley Bank - NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Little Falls, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - South Plainfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Regional Community Outreach Officer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Assist in the oversight, management, and compliance of the Bank's CRA and CSR Program. Act as a subject matter expert in CRA matters through understanding of the current CRA Rule, CRA Q&A's, and proposed CRA Final Rule. Work closely with internal departments, including Retail, Residential Mortgage, Business Banking, and...
Fraud Analyst I
Valley Bank - Morristown, NJ
Responsibilities include but not limited to: Review fraudulent activity alerts to determine appropriate loss mitigation next stpes. Use bank systems and applications to research and understand the alerted activity as compared to historical customer information and transactional activity. Correspond with the Branch and other internal bank departments to further underst...
Service Excellence Manager I
Valley Bank - Newark, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - Bogota, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
AML Investigator II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Conduct suspicious activity investigations and d...
Sr Analyst, Operational Risk
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Perform the initial analysis of incidents and identify any impact. With guidance, conduct a mini front-to-back analysis of incidents to determine if an enhancement is needed to a function/process/control and ensure that operational risk incidents are properly posted to and processed through the Risk Incident Tracking Application (GRC).<...
Sr AML Program Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform initial due diligence on all partner banking customers in accordance with Valley's AML/CIP policy, including collection and review of all required licenses, validation of customer BSA and CIP processes, and understanding of customer's transaction monitoring process. Perform ongoing diligence on customers, including colle...
PERSONAL BANKER
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Florham Park, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
