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Service Excellence Manager
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Market Manager
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Small Business Banker
Valley Bank - New York, NY
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Regulation E Claims Specialist
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Investigate customer claims related to unauthorized or erroneous electronic transactions (e.g., debit card, ACH, ATM) in accordance with Regulation E, EFTA, and NACHA guidelines. Ensure all claims are processed within regulatory timeframes, including provisional credit issuance and final resolution. Communicate clearly ...
Administrative Assistant II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Open, sort, and distribute incoming correspondence, including Email, faxes and mail. Type letters, memos, and other correspondence as required. Maintain payroll and attendance records for the department or for assigned staff. Perform reporting tasks as assigned by management. Greet visitors to Departme...
PERSONAL BANKER
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Technical Writer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization. Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates. ...
PERSONAL BANKER
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Chester, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Portfolio Underwriter
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Comprehensive review of collateral and all property elements. Ensure portfolio and investor compliance. Ensure credit policy and procedures are followed. Generate self employed income through tax return analysis. Clearly document underwriting decision. Prepare customer commitments to be issued...
Mortgage Processor
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Prepare and mail required regulatory disclosures. Order appraisal and flood certification, and retrieve and review same. Score application via automated underwriting system and carefully review decision results. Communicate with applicant, Home Loan Consultant, and/or Home Loan Assistant to request required documenta...
