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Training Manager
ResultsCX - Lakeland, FL
Description Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client expectations within the training environment. The top focus of the Training Manager is to identify training needs based on gap analysis and create short-term and long-term strategic plans. It is the Training Managers job to evaluate the ...
Director, WFM
ResultsCX - Remote, Philippines
Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...
Chief of Staff
ResultsCX - Bengaluru, KA, India
Description We are seeking a highly strategic and execution-focused Chief of Staff to support our Chief Revenue Officer (CRO) in managing and optimizing total revenue, covering both client retention and growth, for the Revenue Office department. This role is critical in driving operational efficiency, governance, and data-driven decision-making across the revenue function...
Proctor - Seasonal
ResultsCX - Remote, Philippines
Description Training Proctor Proctors are high performing Associates who are interested to participate in the Global Proctor Program with the intention supporting new hire classes in a proctor capacity. Proctors are key roles that will take learning experience of new hire to the next level. In this role, you will: Assist Trainer thr...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Manager, Operations - Seasonal - Onsite
ResultsCX - Blue Bell, PA
Description Position is Onsite in Norristown PA Must have a Health Insurance License Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams,...
WFM Analyst- Planning & Scheduling
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Summary: Trainer - Healthcare & Voice and Accent We are seeking an experienced Trainer with a specialization in healthcare processes and voice & accent training. The ideal candidate will have minimum 18-24 months of experience in developing and delivering training programs for professionals in the US healthcare domain, with a strong focus on voice a...
Supervisor
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Job Summary: Team Leader - Healthcare Voice Processes We are seeking an experienced Team Leader with a proven track record of managing 18-25 agents in healthcare voice processes, particularly within the US healthcare domain. The ideal candidate will have minimum of 18 to 24 months of leadership experience, ...
Quality Analyst
ResultsCX - Bengaluru, KA, India
Description Job Summary: Quality Analyst - Healthcare Voice Processes We are looking for a detail-oriented Quality Analyst (QA) with at least 1 year of QA experience in voice processes, preferably in the US healthcare domain. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to evaluate and enhance service ...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting co...
Sr. HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Sr. HR Specialist The Sr. HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Sr. HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resour...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Talent Scout
ResultsCX - Pasig, NCR, Philippines
Description Talent Scout Our Talent Scout is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we are hiring the best every time. In this role you will:
Accounts Payable Specialist
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify...
